The Skinny on ASOS
ASOS needs no introduction - the online shopping giant has taken the retail world by storm since it began in 2000. It’s your go-to for fun fashion picks, no matter what your style - browse the Marketplace for one of a kind vintage pieces, the Outlet for slashed-price apparel, or the New In section for hot-off-the-press looks. If you’re shopping online, you’ll want to know all the deets to make sure you’re getting the most out of your order - lucky for you, the shopaholics at HuffPost LIFE have all of your questions covered!
Do ASOS clothes run true to size?
Yes, they do! ASOS also stocks a range of other brands, so check out the size guide for each item on the individual product page to make sure you choose the right fit for you. There are petite, curve, maternity and tall fits available across the ranges as well, so you’re sure to find something to work for your size.
How do you use a ASOS promo code?
You’ll be able to enter your promo code at the checkout under the order summary. Just choose a promo code to get started then follow the pop-up instructions to shop ASOS online and add items to your cart.
How much does ASOS shipping cost?
US standard shipping takes up to 6 days to arrive. It’s free if you order is above $49.99, otherwise you’ll be charged a $4.99 delivery fee. If you’re in a hurry, opt for express shipping - it costs $7.99.
Can you buy an ASOS gift card online?
Yes, you can - just choose the currency and value you want, and the gift card will be emailed to the lucky recipient! As ASOS don’t offer physical gift cards, it’s best to get it sent to yourself and print it out if you want to give the gift in person. If you haven’t received your email after a few hours, don’t stress - egift cards can take up to one day to arrive.
Can you return ASOS items for refund if you’re not happy with your order?
It’s really easy to process a return - when you receive your order, there will be a returns slip enclosed. If you want to return part or all of the order, just fill in the slip, pop the clothes back in the bag and send them back off the ASOS. Keep a hold of your proof of postage just in case there are any hiccups getting the package back to ASOS HQ!
Speak with ASOS
Get in touch with the ASOS team using the chat function online.