The Skinny on Backcountry
If you love the outdoors or are focussing on your fitness, you’ll need the gear to help you reach your goals. Fashionable, functional clothing and high quality equipment is the name of the game at Backcountry - and with big name brands like Camelbak, Nike and Quicksilver alongside Backcountry’s own hardwearing products, there’s no need to shop around! Whether you’re after motivating gym gear or mountain climbing harnesses, we’ve asked all the need-to-know questions to help you shop smarter with Backcountry.
How do you use a Backcountry promo code?
You’ll be able to enter your promo code at the checkout under the order summary. Select the deal you’re after and follow the link through to the Backcountry website - keep the code handy. Browse the range as usual and add items to your cart. When you’re all finished, view your cart and hit ‘proceed with order’. You’ll be prompted to enter the shipping and payment details. Under the ‘verify your payment information’ heading, there’s a link labelled ‘promo code?’ - select this and a pop up box will appear. Enter the code here to redeem your savings!
Can you buy a Backcountry gift card online?
Yes, you can - opt for an e-gift card to be emailed to the recipient, or a physical card to be delivered to their door. You can load the card with a value between $25-$500. Just choose the option you’re after from the homepage to add one to your cart!
How much does Backcountry shipping cost?
Orders over $50 are eligible for free two day shipping, although there are some exceptions for bulky items such as kayaks and bikes. If your order doesn’t qualify for free shipping, the delivery costs will be calculated at the checkout when you enter the intended delivery address.
What is the Backcountry Q&A and how do you use it?
It’s an easy way to ask and answer questions about any items available on Backcountry.com - like a mini forum for each product! For example, you could ask questions about whether a jacket is suitable for wet weather, or if an item is easy to clean. You can add videos and images to your question and answers, too! All Q&A content is available on the product page of an item, so check out the questions already asked if you’re curious.
What’s the Backcountry returns policy if an order isn’t quite right?
You can return items to any Backcountry for free within 30 days of receipt for a refund or store credit. Just head to your order history on your Backcountry account and generate a Returns Merchandise Authorization (RMA) number. Use the shipping label that is generated after you retrieve your RMA number and pop the parcel back in the post.
Speak with Backcountry
Call Backcountry on 1.800.409.4502 or use the live chat function at the bottom of the Backcountry homepage.