The Skinny on Columbia
For more than 80 years, Columbia has been the main competition for sports fashion brands, producing some of the best outdoor kits in the US and beyond. With only the best tech used in Columbia clothing, you’re sure to not only feel slick in your new items, but secure knowing your apparel is set to aid your performance in every way.
From water bottles and backpacks to neck gaiters and gloves, you’re guaranteed to find the right kit for your activity at Columbia. Now it’s time to reach those personal goals!
Not sure what size to buy in Columbia clothing?
Make sure you get the right size on your items before ordering by checking on the individual product pages. Because there are so many varying items, it’s best to use the ‘how to measure’ guidelines first to find your fit. You may also see a ‘fit guide’ which can guide you on the right type of apparel for your activity.
Unsure on how to add in your Columbia promo code to your order?
Not to worry, it’s super simple. All you need to do is copy the code from the coupon and head over to the Columbia website. From here you can add all the items you’d like to buy to the cart, checking the size as you go. Click on the cart when you’re ready to finalize the order, and then paste your code to the promotions box. Once you’ve hit apply, you should see the total amount of your order reduced which means you can go ahead to the payment page.
Stuck on which delivery option to pick on the Columbia site?
There are so many options to choose from, all varying in estimated arrival times and fees. To narrow it down, we’ve compiled the top three options for you. Standard delivery takes between 5 and 7 days and costs $6, unless you’re part of the Greater Rewards team. Expedited shipping will take 3-4 days and costs $12. The quickest option for delivery is Rush, taking just 2-3 days and costing $19. Other options include USPS Standard, USPS Priority and several other options for those at PO boxes or living further afield.
Not really sure where you can find out where your order from Columbia has got to?
Of course, once your order has started its shipment you should receive an email containing your order number which you can use on the tracking page to find out your delivery status. You’ll need your billing postcode to hand as well.
Unsure about whether you need to claim on your Columbia warranty policy?
If your product has a manufacturing problem or you think there’s a fault in the material, you may be able to make a claim on your Columbia warranty which will either leave you with a full refund, an exchange or store credit. You will need to fill out the warranty form online to make a claim.
Speak with Columbia
Call Columbia: (800) 622-6953
Email Columbia: https://customercare.zendesk.com/hc/en-us/requests/new