The Skinny on Hilton
Since its first branch opening in 1919, Hilton has crafted the art of low-cost luxury and exceptional services. Once revolutionary for its high-quality air conditioning, Hilton is now synonymous with top quality facilities, including gyms, salons, spas, and fine-dining experiences.
Whatever your travel aspirations or business arrangements, the Hilton promises you’ll always have the best possible stay at one of its 5,000 hotels across the world. From London to Puerto Rico and beyond, you’ll find the right booking for your budget every time.
I want to book a stay. How do I apply a Hilton promo code?
It’s easy. Simply select the coupon that best suits your needs and copy the promo code to your clipboard. Head over to the Hilton.com and click on the ‘Dates & Preferences’ section, then click on ‘Preferences’, and paste the code into the box to receive your discount.
Alternately, when you’ve selected your location and length of stay, you can head to the booking page and enter your coupon code at payment instead.
I need to change my reservation. How can I do this via the Hilton website?
It’s super easy to change your reservations via Hilton.com, though you should always check your reservation policy to make sure there are no restrictions on doing this. If all is fine, head onto the ‘reservations’ link on the Hilton homepage and enter your confirmation number in the ‘view, change or cancel a reservation’ section. This will then initiate the process.
I am unable to change my reservation. Can I cancel my booking at the Hilton hotel?
These things happen! Head onto the ‘Reservations’ link on the homepage, where you’ll find the link needed to cancel your Hilton Hotels booking. You can also find options to alter the details of the reservation via your original confirmation email or in some cases transfer to a different location.
Is there a way I can guarantee what type of bed I’ll have in my Hilton booking?
Of course, you can - this can be selected during the booking process.
In some cases, you may see a booking made with the comment ‘Bed unspecified’. This means there is a room available but Hilton is unable to confirm the type of bed. You can book the room, but Hilton can only guarantee space for two people.
I've found a Hilton offer on another website that is cheaper. Will Hilton give me a discount on my booking?
Yes. Hilton’s Price Match Guarantee means that you can get a discount on your booking if you find an identical Hilton room for a lower price elsewhere. You're only eligible for this offer if you haven’t already placed your booking. For more information head to the ‘Price Match Guarantee’ page on the Hilton website.
Speak with Hilton
Call Hilton: 1 800 445 8667
Email Hilton: via the Hilton contact page.