The Skinny on Hostgator
If you want award-winning support when building and designing your next website, there’s no one you can trust more than Hostgator. With over 15 years of expertise, Hostgator boasts more than 500 employees, including worldwide customer support and tech service.
Whether you’re a seasoned pro or setting up your first website, if you ever need web support, Hostgator has your back. With the online support available 24/7 all across the year, you’ll always be able to pursue your web passions.
I want to buy a software package from Hostgator. How do I apply a Hostgator coupon?
Start by selecting the coupon you wish to use and copying the code to your clipboard. Head over to the Hostgator website and click on the package you aim to use. Once you’ve entered your domain name, selected your plan and billing cycle, you’ll need to make an account. Once this is done, head through to the payment page. Here, paste your coupon code into the promotions box and finalize the order by clicking on ‘confirm purchase’ button.
I already have a domain name. Is there any way I can transfer it so that it rests with Hostgator?
It’s really easy to transfer the host of your domain. When you sign up, just click on the button that says ‘Already own a domain?’ and then follow the instructions to connect it. Your domain will be transferred quickly, though it can take up to 24 hours for this to be done.
I’m confused about what plan to purchase. Can Hostgator help me choose?
The internet can be a scary place for those that don’t understand the difference between domains and design! There are a number of options to pick from Hostgator including Shared hosting, Reseller hosting, VPS hosting, and Dedicated hosting. You can get a full non-technical explanation of each on the Hosting Plan Guide.
How do I upgrade my Hostgator plan?
This depends on which hosting package you purchased before. In most cases, the steps will include logging into your billing portal. Select the ‘Hosting’ tab, then click on ‘Manage’ under the domain in which you’d like to upgrade, and finally click on ‘Upgrade’. Pick the plan you wish to upgrade buy from the drop down box. After reading the terms of service, click on the ‘Change Plan Now’ button.
I want to troubleshoot a problem myself. Does Hostgator provide online self-help support?
Hostgator has a fantastic customer support team as well as a forum to answer questions. Outside of this, however, there are also a number of video guides and tutorials you can use to get the best out of your Hostgator web package.
Speak with Hostgator
Call Hostgator: (866) 964 2867
Live Chat Hostgator: via the Live Chat button in the top right-hand corner of the Hostgator homepage.