The Skinny on Hotels.com
Part of the Expedia Group, Hotels.com hails from Dallas, Texas. The brand has grown from humble beginnings to become one of the leading names in travel accommodation in the U.S. - whether you’re planning a business trip, honeymoon or worldwide adventure, Hotels.com makes it easy to book top quality hotels, houses and B&Bs at affordable prices. With loads of regular last minute deals and Hotels.com sales, you’re sure to find bargain prices on luxury holiday spots - here’s all the info you need to get the best out of Hotels.com!
Where can you find Hotels.com reviews before booking?
You’ll be able to see Hotels.com customer ratings and reviews on each accommodation page, on the right hand side of the screen. You can also peruse the Tripadvisor reviews for each spot for more insight into guests’ experiences.
How do you use a Hotels.com coupon?
Once you’ve found the perfect accommodation option, select ‘let’s book’ and opt for the ‘pay online’ option. On the right hand side of the screen, below the subtotal, you’ll see an option to ‘apply a coupon’ - enter the code and hit ‘apply’ to redeem.
How do you make changes to your Hotels.com booking?
You’ll be able to make changes to most bookings within a designated time period - just check the specific booking details to find out more. To amend or cancel your booking, sign into your account and go to ‘manage your bookings’ - you’ll be able to select the booking you wish to make changes to from here.
What’s the Hotels.com returns policy?
If you cancel your booking, you may be eligible for a refund, depending on the terms and conditions of your booking - these vary depending on your hotel. Just read the terms well before you book if you think there’s a chance you might need to cancel!
How do you unlock Hotels.com secret prices?
Secret prices are exclusive discounts that have been specially negotiated by Hotel.com - these need to be unlocked for you to find them, and you won’t find them on competitor websites! All you need to do is become a Hotels.com Rewards member or download the Hotels.com app to get access to these rock-bottom prices.
Speak with Hotels.com
Call Hotels.com on 800 807-6641 or head to customer service for support.