The Skinny on HSN
Since its founding in the 1970s, HSN has revolutionized the way that shoppers find the most on-trend and handy products on the market. Offering a variety of exclusive products from well-loved labels around the world, you’re sure to find everything from DIY essentials to beauty must-haves.
Don’t miss out on HSN’s daily specials section either - it’s regularly updated with quality products at unmissable prices. Now there’s an offer we can’t refuse.
I want to make a purchase. How do I use my HSN coupon?
Once you’ve added all your products to the cart, click on the ‘checkout’ button. Here, you’ll be requested to enter your payment information. Before you do, paste the promotional code given to you from your coupon and enter it into the discount box. Hit ‘apply’ and watch the dollars drop from your order!
How much does HSN charge for delivery?
Because each product on the HSN site varies so much in weight and size, shipping is calculated per product. You will be able to see this view when you reach the checkout page. After the items are dispatched, the products will arrive with you within 3-7 business days.
Can I track my order from HSN?
Of course. You’ll need to log into your account and click on the ‘order status’ option from the menu at the top of the HSN webpage. You will be shown whereabouts in the delivery process your order is.
I’m not 100% happy with my HSN order. Can I return it for a refund?
If you’re not entirely satisfied with your order, you can return the item within 30 days for a full refund. It’s really easy to do this. Just look for the returns method listed on the packing slip and then select which way you’d rather return the item - via UPS or via the USPS. Remove the original shipping label from the outside of the packaging and then mail your return. Your refund will be with you within 28 days, provided your items are unused and in original condition.
I want to order clothes from HSN. How will I know what size to buy?
If you’re unsure of your size, just use the HSN Fashion Size Chart. HSN works with top manufacturers to ensure that all their fashion brands have consistent sizing so that no matter what you buy, you know you have the right fit for your frame.
I want to call HSN. When can I do this?
If you want to talk to someone in realtime, the best option is to use the Live Chat function on the website. The customer services team are available all week from 8am to 1am. The same timing applies to customer service phone line. The order placement line is available 24/7.
Speak with HSN
Call HSN: 1-800-933-2887
Email HSN: via the online form.
Write to HSN: PO Box 9090, Clearwater, Florida, 33758