The Skinny on Peapod
A lot of us love shopping online. The fact you can do it wherever and whenever is a big plus, but for some reason, we prioritise shopping for clothes and gadgets over the food and drinks that sustain us. Which means Peapod’s value isn’t just in its great range and prices. It’s in the time, stress and hassle it saves you, enabling to live your best, healthiest life. Keep yourself at your peak with Peapod, and save money in the process thanks to Huffpost.
I can’t seem to find where I use my Peapod coupon. Where does it go?
You’ll have to register an account first. Then, during the checkout process, you’ll have an opportunity to enter your coupon code.
Can you tell me everything I need to know about the delivery of my Peapod order?
The rules do vary between Peapod’s service areas, but delivery is generally quite flexible with Peapod. The idea is that it suits your schedule, so you can opt for next-day delivery or pick a date up to two weeks away.
When you order, simply elect a two-hour delivery window that works for you, and know that your groceries are now working for you, not the other way around.
The delivery fees reduce as your order increases. With a minimum order of $30, you’ll pay $9.95. For orders $75.00 to $100.00, expect to pay $7.95. Once you spend more than $100, delivery is only $6.95.
Tipping is completely optional, but as always, appreciated.
I’m not happy with some of these items. Can I refund a Peapod order?
Peapod really do care about your satisfaction. In fact, it’s their primary goal.
You’ll have seven days after your delivery, or until the expiration date on the product (whichever comes sooner) to give Peapod’s Customer Care Department a call. They’ll be happy to accommodate your refund, although you may have to return the product before they issue a credit.
What if I need to cancel my Peapod order?
If the items are still in your cart when you log in, you can cancel your order quite simply. You can choose whether the items should remain in your cart once you cancel, however, the prices of those items will update to current prices and sales.
Alternatively, you can adjust the delivery day and time.
My Peapod order is straight up missing some items. What do I do?
Simply notify Peapod Customer Care in 48 hours and you can, of course, expect a full refund for the item.
Does Peapod have a physical store I can visit?
Peapod itself does not have any physical stores. However, they are trialing a new Pick-Up service in the suburbs of Chicago and New England.
In those areas, you can schedule a one-hour time slot to pick up your order, anytime between 8.00am and 8.00pm, Sunday to Friday, finishing at 5.00pm on Saturdays. If you order before 10.00am you’ll even have the option of same-day pickup after 4.00pm, although there is an additional fee.
Speak with Peapod
Call Peapod: 800-573-2763
Email Peapod on their website.