The Skinny on Pier 1
Imagine the home of your dreams...all the decorations and details that make it special. Now, take a trip to Pier 1’s website and see how easy it is to turn those dreams into reality.
Pier 1’s inspiring range can help elevate your living space with style, class, comfort and function. With particular expertise in ‘out of the ordinary’ pieces, Pier 1 has furniture, lighting, tableware and decor to impress your friends, family and even yourself.
The Pier 1 experience brings out the creative decorating expert in all of us, so start converting your real-life house into your dream home.
What do I do with my Pier 1 coupon?
Open up your Pier 1 cart. There is some blue text saying “Enter a Promo Code” between your Order Total and the big blue Checkout button.
Click the text, and a box will appear, prompting you to enter your code of choice. Hit ‘Apply’ afterwards and continue with your checkout.
What sort of shipping does Pier 1 offer?
If you’ve got a bit of time on your hands, take the standard shipping option. Your items should arrive anywhere across the United States within three to seven business days. A quicker shipping option is available if needed, arriving within 2-3 business days if you order before midday.
For larger orders, it might be worth opting for the ‘White Glove In-Home Delivery’ option. The single fee includes delivery, assembly and removal of packaging.
Does Pier 1 furniture need to be assembled?
In many cases, yes. But never fear! Clear instructions are provided and are available on the website if you lose the printed copy.
It’s fun and rewarding to build your own furniture, so get stuck in and enjoy the fruits of your labour in your newly decorated home.
Does Pier 1 accept returns?
Pier 1 will accept returns within 45 days of the original purchase date, although that extends to 60 days for My Pier 1 Rewards members.
The easiest option is usually to just visit any Pier 1 store. You’ll need:
- The merchandise you’re returning
- Your receipt or packing slip
- Your valid photo ID
- The original form of payment
However if you choose to ship it back, take extra care to safely package an item. The Customer Relations team can provide detailed packing advice if needed.
When it comes to items purchased “as-is” or with a “damage” discount, returns are not allowed, so choose carefully!
Where’s my nearest local Pier 1 store and when is it open?
Your best bet is to head to the Pier 1 website and type your zip code in the Store Locator tool. You’ll be shown all the nearest Pier 1 store locations, along with their trading hours and contact details, all in one place.
These Pier 1 products look good but can I read some reviews to be sure?
The Pier 1 website allows customers to give honest, unbiased product reviews for any and every item. As you explore the range, notice the star ratings for each product, which correlate to the reviews that have been submitted so far.
Once you click through to a product page, scroll down and read each individual review in greater detail.
Speak with Pier 1
Call Pier 1: 817-252-6300
Email Pier 1 via the contact form on their website, where live chat is available.