The Skinny on Primesport
We can’t all live near the Kentucky Derby or Indy 500. Sometimes, a sports fan will have to travel. Primesport takes away the hassle and red tape and turns your time away to an all inclusive experience. Tickets, nearby accommodation and transport to and from the event are all taken care of with a few clicks on their website. As official partners to the largest entities in the industry, Primesport also provides a platform for people to resell tickets safely, securely and fairly. College sports, pro sports, motorsports...whatever your passion, Primesport has the prime experience for you.
Where and when do I use my Primesport coupon?
Once you’re on the order summary page, have a look for the ‘Coupon Code’ area. It’s located below the total.
How do I know my Primesport order has been successful?
As you’re probably aware, the bigger the sporting event, the more popular it is, so confirming a ticket isn’t always immediate or even possible. Primesport is the best in the business at hunting for your requested tickets but can’t guarantee anything at first.
Once you place your request for tickets, an email will be sent acknowledging your request and an authorization will be applied to your credit card.
When the tickets are actually locked and loaded, you’ll get a second email confirming that the order has been completed and that soon you’ll be in sportsfan paradise.
What if I want to cancel my Primesport order?
Unfortunately, there is no way to cancel your order. You won’t be able to claim a refund, exchange or credit for any reason after an order has been placed.
To clarify, orders are considered final once a client hits the 'Submit' button when they order. Make sure you’re sure before you hit that button!
What about if the Primesport event itself is cancelled, postponed or rescheduled?
In this case, Primesport will contact you via email, letting you know how to go about claiming your refund.
When it comes to postponed or rescheduled games, the original ticket will usually be valid for entry to the rescheduled date but it is up to the ticket holder to resolve the issue with the event holders.
Are flights included in Primesport packages?
In most cases, you’ll have to organise your own transport to the location of the event. However, once you’ve checked into your hotel, transport to and from the sporting event will be taken care of, ensuring a seamless experience.
Speak with Primesport
Call Primesport: 800-591-9198
Email Primesport via the contact form on their website.