The Skinny on SeatGeek
Sometimes, there’s nothing more important than a seat you’ll love at an event you’ll remember for years to come. From die-hard fans and bucket-list tickers, to excited supporters and clueless gift-givers, SeatGeek can help make dreams come true. It works differently from the competition. Acting more like a ticket search engine than anything else, it scours the internet for the best prices on offer. It also makes selling your spare tickets easier and safer, putting more money in your pocket in the process.
What is the process for utilizing a SeatGeek promo code?
You’ll have to create a SeatGeek account right from the start, because promo codes can only be used once you sign in. An account is quick, easy and of course free to create. You can also rest assured that your data is secured away safely.
Is every SeatGeek order eligible for a discount?
A vast majority of SeatGeek listings will allow for discounts to be applied. In fact, SeatGeek estimates this figure to be upwards of 90%.
Sadly, there is the occasional listing, usually through affiliate partners, that won’t allow for a discount. Either way, you’ll be sure to know before you pay for your order.
To make things simpler, you can filter tickets by whether or not they support promo codes. This is available as a filter option on both the app and desktop versions of SeatGeek.
What happens next? How do I know my SeatGeek order has been successful?
Due to the nature of the process, your ticket might not arrive right away. However, you will certainly be aware of what’s going on.
SeatGeek are very good at communicating the status of your order via email, so make sure you keep an eye out for any news from them. If you’ve paid and received nothing in your inbox, make sure to check your spam folder.
You can also log in to your account and check where everything is at in the “My Tickets” area of your account.
If all else fails, get in touch with Customer Service on the SeatGeek website.
Is there any chance of returning or refunding a SeatGeek order?
Unfortunately all sales on SeatGeek are final, so refunds are not an option. Neither are cancellations or exchanges. This is typical of both SeatGeek sales and those from their vendors.
The good news is that SeatGeek Marketplace allows you to relist your tickets for sale.
What is SeatGeek Marketplace?
SeatGeek Marketplace is a place where fans can put tickets up for sale with minimal time and effort.
It only takes a few taps on the mobile app before your tickets are listed in from of millions of eager ticket shoppers.
Do I always speak to SeatGeek if I have questions about my ticket order?
This will depend on your specific order, as the seller can vary. Your confirmation email will let you know the seller’s name and contact information, so get in touch with whoever is listed if you have any questions.
Sometimes SeatGeek is listed and in that case, don’t hesitate to get in contact with them directly via their website.
Speak with SeatGeek
Contact SeatGeek online.