The Skinny on The Body Shop
The Body Shop is more than just a beauty brand - it’s a company created around and committed to ethical trade. Enriching people, the planet and its resources, The Body Shop invites everyone to enhance and not exploit. With cruelty-free, vegan, palm-free and fairly traded collections, you can do good while looking, feeling and smelling great. Start your journey to sustainable skincare and join the Body Shop family today.
Excited to refresh your beauty routine, but not 100% sure where to start? No worries - The Body Shop’s got your back. Check out the extensive online tips, advice, and guides and get beautified from head to toe in a matter of minutes. From top hair care tips and makeup guides to the low down on natural ingredients and relaxation techniques, there’s a little something for everyone.
Can you test The Body Shop products instore?
Yes, you can. If you’re uncertain about a product, just ask one of the friendly Body Shop store consultants for a tester. Not sure where your nearest Body Shop is? Locate your nearest branch by using the store finder - just enter your zip code, address, or city into the search bar.
How do you use a Body Shop promo code?
You’ve snapped up a code - great find! Here’s how to apply it to your order:
Once you’ve added all your favorite Body Shop goodies to the bag, click on the shopping bag icon in the top right corner of the Body Shop website. Next, locate the ‘Promotion Code’ field (located under the order summary) and enter your discount code into the box. Make sure hit the ‘Apply’ button - and that’s it!
Does The Body Shop sell gift cards?
Yes, they do. Gift cards are currently unavailable to purchase online, however, they can be bought instore or by calling the customer care team on 1-800-263-9746.
How much does The Body Shop delivery cost?
Standard shipping is $6.00 for orders under $24.99, and free for all orders over $50. Your item will arrive within 5 - 10 business days, depending on where in the US you live. Need it faster? See more shipping options via the delivery charges page.
If you’re not 100% happy with your Body Shop purchase, can you return it for a refund or exchange?
Yes. If you’re not completely satisfied with your purchase, you can return or exchange your unwanted items by mail or in store at any time. For more info, see the returns policy.
Speak with The Body Shop
Call The Body Shop: 1-800-263-9746
Email or Live Chat with The Body Shop: via the contact page.
Write to The Body Shop:
137 Varick St, New York, NY 10013, USA