The Skinny on Ticketmaster
For the love of fans, entertainment and culture, Ticketmaster is a company created for all. Owned by Live Nation Entertainment LTD, Ticketmaster is part of the world’s biggest ticketing distributor, meaning you’ll always be attending a quality, highly organized event. When you buy with Ticketmaster, you’re automatically covered by the Fan Guarantee, meaning your tickets will be 100% verified and refundable for up to 72 hours after purchase. With no hassle exchanges and returns, fast shipping, and excellent customer support, there’s no reason why you would turn anywhere else for your tickets.
How do you use a Ticketmaster promo code?
Scooped up a promotional code? Brilliant! Here’s how to apply it to your order:
Once you’ve chosen your event and seat, you will be taken to the checkout. After you’ve signed in or created an account, locate the ‘Promotion Code’ field (located under the order summary) and enter your discount code into the box. Then just click the ‘Apply’ button to redeem.
Can you order Ticketmaster tickets by phone?
You can. Just call 800-745-3000. Lines are open Monday - Saturday: 9 AM - 6 PM, Sunday: 12 PM - 6 PM. Ticket Sales are available via automation 24/7.
Are Ticketmaster tickets transferable?
Yes, they are. Tickets can be easily transferred to family or friends - to learn how, see the Transfer Tickets guide.
How do you receive your Ticketmaster tickets?
There are many options to receive your tickets for you to choose from. You can print your tickets at home, have your tickets shipped to you, use mobile or credit card entry, and more. For the full list, see the Find My Tickets page.
If you can’t make your event, can Ticketmaster give you a refund?
In some cases, yes. If your event provider is participating in the ‘Fan Guarantee’, your tickets are refundable for three days after purchase and up to one week before the event.
If your event is not eligible, you can repost your tickets for sale on Ticketsnow.com, a Ticketmaster Company.
Speak with Ticketmaster
Call Ticketmaster: 800-653-8000
Email Ticketmaster: via the contact form.
Write to Ticketmaster:
Attn: Fan Support
1000 Corporate Landing
Charleston, WV 25311