The Skinny on Uber
Whether you’re late to an appointment, catching up with friends over lunch or exploring a new city, Uber can help you get to where you’re needed. With upfront pricing in real time, you can calculate the cost of every journey before you leave the house, helping you stay on budget. Safety is Uber’s top priority - and that’s why it thoroughly screens all its drivers, undergoes vehicle checks, provides in-app safety tools and real-time driver identification. Ride with confidence with every request and see how Uber can unlock your world.
How do you create an Uber account?
It’s super easy to create an Uber account - all you need is a valid email address and phone number. To begin, simply fill out the registration form. For further information, and step-by-step instructions on how to create an account, see ‘How do I create an Uber account?’ in the FAQ guide.
How do you use an Uber promo code?
Great news - you’ve found a discount code! Here’s how to apply it:
Select 'Payment' from your app menu, then scroll down to Promotions. Tap ‘Add Promo Code/Gift Code’, enter the code and tap ‘Add’. That’s it!
Does Uber provide wheelchair accessible vehicles?
Yes - Uber has a range of accessible vehicles. To inquire about wheelchair accessible vehicles, please sign in to your Uber account and follow the on-screen instructions.
How much does an Uber ride cost?
For a fee estimation, go through the steps to request a ride in the Uber app, but don't confirm the ride. If upfront pricing is available in your area, fare estimates will be shown for every vehicle option.
Can you cancel an Uber ride if you no longer require it?
Yes. You may cancel an Uber at any time, whether before or after you’ve matched with a driver. It is unlikely you will be charged with a cancellation fee, however a charge will occur if you cancel the trip 4 minutes after your driver confirms the trip or your driver cancels the trip 5 or more minutes after arriving.
Speak with Uber
Call Uber: 214 214 7300
To email Uber, please sign into your Uber account.
Write to Uber:
1455 Market Street, Suite 400
San Francisco, CA 94103