Viator was made out of a common issue encountered by American jetsetters every year, filling your time away with new and interesting experiences that make a week away into an unforgettable memory. With this in mind, Viator has been hooking up holiday-goers with fantastic experiences ever since, from the sunny streets of Sao Paulo to the icy shores of Norway. No doubt you’re eager to see what exactly Viator can do to fill your next journey, but just in case you’ve got any lingering questions, we’re here to help:
How to use a Viator promo code
Getting a markdown on your next booking is a simple matter when picking from our online coupons. Once you’ve selected your favorite, simply follow the link that pops up to be taken to the best onsite discounts. If you’re using a promo code, copy it form us and use once you reach the checkout (unfold the promo code prompt on the right, just above the ‘Book Now’ button).
Know you’re couldn’t find a better price than with Viator
With literally thousands of experiences hosted by the brand online, you may be surprised to hear that you can’t beat the price of any of them elsewhere. That’s because Viator offer a lowest price guarantee, where – if you find the same experience going for less within three days of booking – Viator will match any quote offered to you from another provider, so you can book every time knowing you’re getting the best rate possible.
Bring family and friends along with a Viator group booking
If you’re looking for a massive getaway with 20+ people, you’ll be happy to hear that Viator also handles group bookings on a case-by-case basis. Should you have a party size larger than the website allows you to book, then send a request via their group booking form.
Confirming your Viator booking
With so many activities being hosted beneath a single website, it’s always good to double-check your booking to ensure there’s nothing extra needed. For example, certain tours will require you to re-confirm at least 24 hours before your allotted time. On the other hand, if you’d rather you can opt for the Viator ‘Reserve Now & Pay Later’ policy, where payment is made more flexible, so you can plan and book your holiday even when you’re waiting for payday.
A very generous Viator cancellation policy
Generally, the vast majority of Viator bookings can be cancelled for a refund all the way up to 24 hours before your confirmed time. However, be sure to check the Cancellation Policy section of your ticket to find which of the following three policies your booking falls under:
- Standard – This is the most common with refunds offered on cancellations up to 24 hours beforehand.
- All Sales are Final – Such bookings are non-refundable and thus cannot be cancelled after payment is confirmed.
- Non-standard – This umbrella term is for any activities who’s cancellation policy does not fall within the parameter of the two listed above. In these cases, please contact Viator to verify the details.
Call Viator: 1-(888)-680-1640